Refund policy

At our brand, every piece is thoughtfully crafted with attention to detail and quality. To ensure a smooth experience for both our team and valued clients, kindly review our payment policies below:

• Order Confirmation: A 25% advance payment is required to confirm all orders.

• Balance Payment Options: The remaining balance can be settled according to your preferred method:

  • Cash on Delivery (COD): The remaining 75% is payable upon delivery.

  • Bank Transfer / Online Payments: A 25% advance payment is required before order processing, and the remaining balance must be cleared before dispatch.